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1. All brow and lash tinting, HD brows, lash extensions, lash lifting, and brow laminations require a patch test 24 hours before treatments.

2. A 30-50% deposit will be taken for all treatments above £30 to secure your treatment.

3. Nail repairs will only be honoured  a maximum of 3 days post-treatment. Any problems presented beyond this will be a new chargeable treatment.

4. Cancellations within 48 hours for any treatment will incur a 100% charge.

5. Cancellations on the day incur a full charge or a loss of treatment from a booked course.

6. Courses are non-refundable and non-transferable. Courses are valid for 12 months from the date of purchase.

7. All Shellac and BIAB removal will be chargeable on both hands and feet. We do not remove hard gel or acrylic.

8. Management reserves the right to refuse to carry out treatments.

9. We reserve the right to change the requested therapist on or prior to appointment times.

10. Requested times for appointments are only a guideline which we will endeavour to fulfill, however, they are not exact times and may be subject to change.

11. Once a treatment has been completed and payment has been made, we do not offer refunds.

12. Courses cannot be refunded or transferred once commenced or payment has been made.

13. Appointments booked or payments made in store, online, or over the phone are seen as an acceptance of our terms and conditions.

14. Management or employees do not take responsibility for loss, theft, or damage to clients' belongings on the property. Clients are advised to take care of their personal possessions on the salon floor and whilst in treatment rooms. No reimbursement will be made for damaged items whilst undergoing treatments or whilst remaining on the property.

15. Clients accept to go ahead with treatments at their own risk. We will not be responsible for any adverse reactions or complications associated with any treatments.